Draft — pending legal review
Refund Policy
1. Digital products
Everything sold here is delivered digitally and is available immediately after purchase. That affects how refunds work, and the specific window below is one of the items still to be confirmed before launch.
2. Requesting a refund
To request a refund, contact us through the contact page using the Purchase support category, or email us directly. Include the email address used at checkout and a short description of the issue.
3. Refund window
To be confirmed before launch. The exact refund window and any conditions attached to it are an owner decision that has not yet been made, and no specific period is stated here in the meantime.
4. Technical problems
If a download does not work, a file is corrupted, or Builder OS access instructions do not arrive, contact us. Problems of this kind are resolved directly and do not require a refund request.
5. Builder OS access
Because the Builder OS is delivered as a template you duplicate into your own Notion workspace, access cannot be withdrawn from a copy you already hold. Any refund terms specific to the Builder Bundle will be confirmed alongside the refund window above.
6. Statutory rights
Nothing in this policy limits rights you have under applicable consumer protection law. Where local law provides a stronger entitlement than this policy, that law applies.
7. Contact
Refund requests and questions can be sent through the contact page.